Published on Jul 10, 2026
Welcome to another Q&A session where I answer questions from y'all on the internet.
Today's question is:
Jake stresses that the most important parts of a quality installation are the ones customers never see. He and Mike describe themselves as near-perfectionists whose first priority is zero damage to the vehicle, which dictates their tool choices; for example, using a wire system to remove exposed pinch-weld glass specifically because it won't harm the car. Beyond that, they focus on the quality of both the glass itself and the installation, aiming to leave the vehicle unaffected apart from the new glass. Jake's standard is for the car to look better than it did before they arrived. The hidden steps, including how the old glass is removed and how surfaces are treated, are where good and bad work diverge.
Every glass company is going to have its own version of that, but I'll tell you about mine and Mike's: anybody who knows us knows we're almost perfectionists. First, we want zero damage to the vehicle, so we use tools that make sure that happens. If it's an exposed pinch-weld glass, we use the wire system to take it out. Why? Because we know it doesn't damage the car. Then there's the quality of the glass going in and the quality of the install itself. We want the car to be unaffected other than the brand-new glass that's now in it. Honestly, we want your car to look better than it did before we touched it. A lot of the care happens in the parts you'll never see, like how the old glass comes out, how the surfaces are handled, the tools we choose, and that's where the difference between a good job and a bad one really lives.
