Published on Jul 24, 2025
Welcome to another Q&A session where I answer questions from y'all on the internet.
Today's question is:
This is the number one question we get, especially during summer when we're flooded with windshield replacement jobs—most of them involving vehicles equipped with lane departure cameras or some form of Advanced Driver Assistance Systems (ADAS). Customers will look at the quote and go, “Wait a minute, why are you adding recalibration? Isn’t it just glass?”
Well, I totally get the confusion. But here's the deal: when we remove your damaged windshield and install a new one, we’re not robots, right? We’re doing this by hand, and even the slightest change in how the glass sits—just a couple millimeters—can throw off that front-facing camera by a lot more than people realize. Think about it this way: if that camera is misaligned by just a few millimeters, once that signal travels through the ADAS system, that could mean your lane departure warning is off by several feet. That’s a huge safety concern.
So, when we do recalibration, what we’re doing is resetting that camera to “zero,” as I like to say—realigning it back to factory OEM specifications. We’re ensuring that the car’s brain knows exactly where the lanes are, how to alert you if you’re drifting, and when to brake or steer assist. This is not an upsell. It’s a requirement for these systems to function properly, and it’s also how we help you avoid bigger problems down the road—literally. Once I explain that to our customers, 99% of the time they’re like, “Okay, that makes total sense.”
ADAS recalibration is crucial when replacing a windshield with lane departure or driver assist cameras. A new windshield can shift the camera's aim by millimeters, translating to feet off-target on the road. Recalibration brings your system back to OEM specs for safe and accurate operation.